Here are some of our most frequently asked questions. Have more questions? Call us at 725-5051 (Brunswick location) or 882-9677 (Edgecomb location).
Q: I'm ready to adopt! Now what do I do?
Yay! Congrats! You’d like to add to your home! The next step is to visit us during open hours to meet your perfect new friend. Maybe you have one or two in mind that you’ve seen on our website or on Facebook. You can come in to meet the animal and we’ll make sure it’s a good match on both sides. After you’ve been approved for adoption by your adoption counselor, there is a bit of paperwork, and you can leave with your new family member! If you are adopting a dog and already have one at home, talk to us about setting up a “meet and greet” to introduce the dogs.
If you have questions about a specific animal, you can always call us at 725-5051 (Brunswick) and 882-9677 (Edgecomb) to chat with an adoption counselor to learn more about any animal.
On special “mega” adoption days when many puppies or kittens are going up for adoption, you can expect a line before each facility opens. The earlier you arrive the better. We have a ticketing system to admit people in the order that they show up. We’ll give you a numbered ticket. You can leave and return when we open, and you won’t lose your spot in line. Give us a call if you have questions about how this works.
Q: What care has my animal received at the shelter?
Cats: All of our cats are spayed/neutered and tested for Feline Leukemia and other diseases. They receive rabies and distemper vaccinations, and receive flea, tick and de-worming treatments, as well as an ear cleaning. Additional medical care is administered as needed.
Dogs: All of our dogs are spayed/neutered and tested for heartworm and Lyme disease. They receive preventative heartworm treatment (6 months+) as well as rabies (12 weeks+), distemper, bordetella, and canine influenza vaccinations. All dogs receive flea, tick and de-worming treatments, an ear cleaning and other medical treatments as needed. All dogs are microchipped.
Q: Is there post-adoption support available to me?
We want to do everything possible to make sure your new pet adjusts to your home! Our adoption counselors will go over how to introduce your pet to your home, but if you have any questions after your adoption, please give us a call at 725-5051 ext. 12 to talk with a shelter staffperson. If we don’t answer your call right away, leave your information and we will contact you at our earliest opportunity.
Additionally, a wealth of information for new adopters exists online. We have partnered with Maddie’s Fund to offer all of our adopters a tool called Maddie’s Pet Assistant App that connects you to articles and how-tos to help you with your new pet. Additionally, the ASPCA has great guides on pet care here.
One of our volunteers will contact you in the 1-2 weeks after your adoption to make sure everything’s going well.
Q: Do you allow holds on animals?
We do not allow holds on animals for any reason.
Q: What do you feed dogs and cats while they're at the shelter?
We feed our animals high quality foods that are dye-free, and suggest this for our adopters. Dogs and cats are fed dry food and canned food, and because most of our food is donated, the food is not always the same from day to day, but the quality is consistent. Ask your adoption counselor about food that we’ve fed your pet.
Q: A cat has "FIV+" next to its name. What does that mean?
Cats with FIV (feline immunodeficiency virus) have weaker immune systems, but typically live long, relatively normal lives. FIV does not affect humans or dogs. It can be spread between cats through deep bite wounds. FIV positive cats can live with other cats, provided everyone gets along! FIV cats should be indoor-only pets. For more reading, check out Best Friends Animal Society or PetMD.
Q: What is Upper Respiratory Infection (URI)?
Upper Respiratory Infection (URI) commonly affects shelter animals, particularly cats, and is likened to a common cold in humans. Cats can also be asymptomatic in the shelter and only manifest symptoms after adoption (a stressful process for an animal!) in their new homes. If we are aware of any URI. in an animal, we will send you and your new pet home with medicine prescribed by our veterinarian. For more information about Upper Respiratory Infection, please see the ASPCA’s Cat Care Resource page.